Monday, August 11, 2008

An Epic launch by Blizzard... Nevermind... an Epic FAIL

[caption id="attachment_191" align="alignright" width="249" caption="Blizzard underestimates their audience yet again"]Blizzard once again[/caption]

You know, despite Blizzard being a great company, I swear to god that company is run by penny-pinchers.  They always underestimate their audience by never preparing for this shit.  Rather then spend some money putting up additional servers for the rush of ticket sales, they don't do anything.  Would it kill them to spend a few thousand dollars for a couple temporary servers to offset the rush of traffic they're getting to their websites?  Stop being jewish damn it!

C'mon Seriously.  I'm trying to order tickets to BlizzCon (which went on sale today August 11th) and their fucking servers are STILL down since they've open up sales this morning at 12:00AM.  You would think with this being the 3rd BlizzCon they would at least learn from their mistakes and prepare?  What the hell is up with their marketing department?   Ok fine, they didn't expect the audience they got when World of Warcraft launched.  That's acceptable but after THREE years of this shit, those marketing goons should have a DAMN good idea what to anticipate when it comes to such events.

Blizzard admitted they are aware of the issues and are trying to resolve the issue.  I can't tell you how many times I've read those same lines.  If there's one thing that Blizzard FAILS in, it's server management.  Whether it's realm servers, web servers, or shopping carts, they've underestimated their audience EVERY SINGLE TIME.

[caption id="attachment_198" align="alignleft" width="227" caption="Blizzcon's Maintenance Graphic"]"We're too busy counting our endless wads of cash while the servers are down.  Sit tight we'll get them up maybe tomorrow."[/caption]

Jesus Blizzard, get your shit together and learn from your freakin' mistakes.

10:43 AM: Just a note, it would appear their entire gateway is down at this time because not even is working either. works, but I guess their Blizzard store is linked with their corporate site.

1:12 PM: Going to will work, however if you attempt to purchase tickets, you will see a page saying "Under Maintenance."

2:03 PM: Their servers are back up, and they're slowly working.  However I think they're having authentication issues here, claiming my username & password are invalid when I know for a fact they aren't.

2:24 PM: Well still trying on and off, and still can't get through despite their claims the servers are working.. O RLY?  Then explain this to me:

[caption id="attachment_204" align="aligncenter" width="500" caption="Still getting server errors despite Blizzard's claim that the servers are operational. Suuuuure."]Still getting server errors despite Blizzard's claim that the servers are operational.  Suuuuure.[/caption]

3:06 PM: It appears that the site is down again for maintenance... Seems their announcement claiming the servers were "fixed" was premature.

3:33 PM: Blizzard has acknowledged that the servers are indeed "borked" again: Blizzard's Ackowledgement

5:44 PM: Servers partially working, yet it seems to still have that authentication issue as posted earlier.

6:08 PM: GOD F*&^*#ing DAMN IT! I was at the point where I was about to hit 'Submit Payment' and the F*#@ing site goes down AGAIN.  The fact that purchasing tickets has become this huge of a hassle is the EXACT reason why I'm online bitching about this... This is shit.

8:00 PM: Servers still down... So much for tickets going on sale today...