Monday, August 18, 2008

Blizzard trying to make good with BlizzCon tickets.

[caption id="attachment_387" align="alignright" width="179" caption="Blizzcon"]Blizzcon[/caption]

Awhile back, I had posted my experience and frustration trying to obtain BlizzCon tickets.  Well Blizzard's CEO Mike Morhaime made this statement on Aug. 13th:
Blizzard Gamers,

On behalf of everyone at Blizzard, I want to apologize for the challenges and frustrations you experienced while trying to purchase BlizzCon tickets on Monday and Tuesday.  BlizzCon is about the positive experiences you all have had with Blizzard games.  As a result of this week's events, the excitement that many of you felt about the show has turned into dissatisfaction and disappointment.

Due to these circumstances, we've reevaluated our convention hall space and come up with some solutions that will allow us to offer 3,000 more tickets for sale.  We know this will not be enough to satisfy the very high level of demand for tickets this year, but we want to ensure that BlizzCon remains a great experience for those of you who are able to attend.  To avoid the issues many of you faced this week, we'll be selling these 3,000 via a lottery.  We'll post further details once our plans are finalized.  Please note that the lottery will only be open to those with an active Blizzard Account as of 9:00 PM PDT on August 12, the time that the “Sold Out” notice was posted.

I, and everyone else at Blizzard, share the frustration and disappointment that many of you have expressed as a result of this process.  We'll do what it takes to avoid this type of situation in the future.

Mike Morhaime

Since then Blizzard managed to make room for an additional 3000 people.  What it boils down to is this:

  • You must have an active Blizzard Store Account that was created on or before 9:00 p.m. PDT on Tuesday, August 12, 2008

  • Be an adult in your country of residence

  • Have not previously purchased BlizzCon 2008 tickets

  • Live in the United States, Canada, Australia, New Zealand, Singapore, France, the United Kingdom, Germany, Austria, Denmark, the Netherlands, or South Korea

Prior to the drawing, they will hold an opt-in period during which you can enter an eligible Blizzard Account into the drawing for a chance to purchase two BlizzCon 2008 tickets. Once the opt-in period begins (on a date to be determined), you will see an opt-in feature when you log in to your Blizzard Account Management. The opt-in period will last for several days.  They'll announce the date that the opt-in period will begin, along with the duration of the opt-in period, in advance on one of their websites

After the opt-in period ends, they will randomly select 1,500 eligible Blizzard Accounts from the opt-in pool to receive the opportunity to purchase up to two BlizzCon 2008 tickets.  If selected, you will be notified via email with further information about how to purchase the tickets.

I'm just hoping I can get into this drawing because I really want to go.  A couple of friends of mine will be meeting there among other people I've met a few years ago and it would be nice to get acquainted with them again.  We'll see what happens.