Steve Jobs then proceeds to show videos of other smartphones by holding them the same way as people were for the iPhone 4, showing that these phones also experience signal issues.
The irony here is no other phone has the external antenna directly exposed on the outside of the phone. For the competing phones Apple was using for their example, the bars on the phones went down but the problem with his example is he didn't have those phones in an active phone call as the bars dropped.
When gripping the lower left side of the iPhone 4, not only do the bars drop, the data connection stops immediately and the call will eventually drop as well.
To remedy the situation, Apple will be providing free cases to everybody whom has purchased an iPhone 4. To those people whom already bought bumper cases from Apple's store, they will be issued a refund for the cost of the case.
Apple also stated that you do have 30 days to try out the iPhone 4, if you aren't completely satisfied, you may return it back to Apple or AT&T and get a full refund.
In the meantime, it would seem that Apple has its engineers working around the clock (literally, there are tents setup with Apple's campus) to come up with a permanent fix for future batches of the iPhone 4.
|When gripping the lower left side of the iPhone 4, not only do the bars drop, the data connection stops immediately and the call will eventually drop as well.|